
What happens when credits run out?
Plans & Credits
Last updated on:
Feb 5, 2026

<p class="font_8">When your credit balance reaches zero, guests can no longer generate new images or videos.</p>
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<h2 class="font_2"><strong>What guests will see</strong></h2>
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<p class="font_8">Guests will see that generation is unavailable until more credits are added.</p>
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<h2 class="font_2"><strong>Will my event stop working?</strong></h2>
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<p class="font_8">No. Your event remains active, but image and video generation is paused until credits are topped up.</p>
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<h2 class="font_2"><strong>How do I add more credits?</strong></h2>
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<p class="font_8">You can top up credits instantly from your dashboard. Credits are added immediately and generation resumes right away.</p>
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<h2 class="font_2"><strong>Are completed images lost?</strong></h2>
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<p class="font_8">No. Any images or videos that were already generated remain saved. Only new generations are blocked when credits run out.</p>
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<h2 class="font_2"><strong>Tips for live events</strong></h2>
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<p class="font_8">For live events, it’s recommended to keep extra credits available and monitor usage during peak times.</p>
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